Advantage Auto Repair

Complete Auto Repair Services: Tune Up, Brakes, Clutch, Engine, Transmission, AC, Electrical, Emergency & All Repairs, New & Used Tires English Spanish

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Advantage Auto Repair
3155 N. Stone Ave.
(Intersection of Ft. Lowell and Stone Ave.)
Tucson, AZ 85705

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How Does Advantage Auto Repair & Transmisson Know What to Recommend?

Posted: May 07, 2017

When you drop your vehicle off at Advantage Auto Repair & Transmisson in Tucson, they don't just poke around under your hood looking for stuff to do. Advantage Auto Repair & Transmisson professionals have lists and procedures they follow for different types of service. First of all, your Tucson service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Advantage Auto Repair & Transmisson pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Advantage Auto Repair & Transmisson in Tucson operates the same way. They want Tucson drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Advantage Auto Repair & Transmisson follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Advantage Auto Repair & Transmisson service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening. Service centers also offer Tucson drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Advantage Auto Repair & Transmisson for good auto advice.

The next time you're headed to the dentist's office, think about the vehicle you're riding in. Is it time for it to get a check-up, too?

Advantage Auto Repair & Transmisson
3155 N. Stone Ave.
Tucson, AZ 85705
520.807.5555
http://www.advantage-autorepair.com


Speak Up: Talking with Your Advantage Auto Repair & Transmisson Service Advisor

Posted: Nov 30, 2016

About 80% of the vehicles on Tucson roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in AZ. Some of the maintenance issues are minor. Others represent serious safety concerns.

There are many reasons Tucson drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues.

Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs, and we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there is a problem, we have a major repair bill on our hands.

Older vehicles just couldn't keep going without frequent maintenance; they broke down without timely vehicle care. Modern vehicles are designed to keep running even when they're not fully healthy. Unfortunately, that convenience has led some of us to become complacent and ignore vehicle care — until we have to fix something. And fixing something today takes a whole lot more than it used to.

Some people in Tucson just don't feel comfortable taking their vehicles to their local Tucson service center. They don't know much about engines or auto mechanics, so they don't know what questions to ask. They don't want to appear foolish or ignorant.

Your physician doesn't expect you to understand what a ligament is or how it works. But if you have a problem with one, she's going to explain to you what it is, what's wrong with it and how it can be fixed. It's in her best interest as well as yours to do so. You'll both feel more comfortable with the treatment.

That's what you can expect from the pros at Advantage Auto Repair & Transmisson. They have to be highly trained and work with a lot of complex, high-tech systems. They don't expect their Tucson customers to understand car care. So ask questions. You need auto advice from a service specialist, just as you need medical advice from a doctor and financial advice from a financial advisor.

Which brings us to the next concern: trust. A lot of rumors fly around Tucson about auto repair scams. You may have heard about some local auto shops taking advantage of customers and replacing parts that weren't broken. Frankly, this is just bad business practice. Tucson auto service centers won't stay in business long if they're engaged in this type of activity.

It's in the best interest of Tucson service centers to diagnose a problem correctly and fix it right the first time. That's how they keep their businesses open.

Trust must be earned. But just as it took time for you to establish a relationship and rapport with your doctor, it will take time to build a relationship with your service center.

Also, realize that when your friendly and knowledgeable service advisor at Advantage Auto Repair & Transmisson recommends routine maintenance, he is generally relying on your vehicle manufacturer’s recommendations. In other words, your trust lies both with your service advisor and your vehicle manufacturer. You'll find that most of the service recommendations from Advantage Auto Repair & Transmisson you receive coincide with what's in your manual.

Those recommendations were set up by the engineers who designed your vehicle, not Advantage Auto Repair & Transmisson. The team at Advantage Auto Repair & Transmisson is just offering you a friendly reminder — a helpful reminder really, since most of us don't post our owner's manuals to our calendars.

Money is behind most neglect of vehicle maintenance. First, they worry that they can't afford it. Second, they worry that they're being overcharged.

The simple truth is, car care is like health care. We can't afford not to have it. Preventive maintenance is cheap compared to repair work. It extends the lives of our vehicles and saves us money on fuel. It also makes our vehicles safer to drive, which can prevent accidents. Putting off preventive maintenance can be very expensive.

Tucson area service centers have to be competitive. Like any business, they can't afford to overcharge customers or they go out of business. But vehicle care today does cost more in AZ than it used to. Vehicles are more sophisticated, complex and high-tech. That means technicians have to be better trained. They have to purchase high-tech diagnostic equipment and tools. They have to keep up with the latest advances in vehicle engineering and subscribe to computer databases. Like any business, they also have labor costs, insurance, rent, utilities, taxes, office supplies, etc.

If you are strapped for cash, Advantage Auto Repair & Transmisson can offer auto advice to help you keep your car running safely and manage your budget. For example, let's say you need new brake pads, transmission service and a new cabin air filter. A technician can't ethically recommend you delay brake service: that creates a safety hazard for you and other Tucson drivers. You need to get that done now. But they can let you know if the transmission service can wait a month and how long you can put off changing the cabin air filter. They can also estimate what these services will cost. That gives you the time and information you need to save up for the other services.

The key to modern car care is preventive maintenance. Our modern vehicles are safer, more fuel efficient and more reliable than ever before. But to keep them that way Tucson drivers have to be more proactive about caring for them. It's good to know there are knowledgeable professionals at Advantage Auto Repair & Transmisson who can help us do just that.

Advantage Auto Repair & Transmisson
3155 N. Stone Ave.
Tucson, AZ 85705
520.807.5555
http://www.advantage-autorepair.com


What You Need to Know from Your Advantage Auto Repair & Transmisson Service Advisor

Posted: Aug 29, 2016

Tucson drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Advantage Auto Repair & Transmisson uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Advantage Auto Repair & Transmisson service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Tucson drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Tucson service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Tucson have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Advantage Auto Repair & Transmisson
3155 N. Stone Ave.
Tucson, AZ 85705
520.807.5555
http://www.advantage-autorepair.com

 


Arrive Alive in Tucson

Posted: Aug 29, 2016

We've all seen drivers do crazy things while driving to or from Tucson. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on AZ roads.

The truth is that all of us are distracted when we drive. Unfortunately, traffic, road construction and other external factors are beyond our control. The distractions inside our car, however, are things we can often control.

Here's some things that'll give you more control in your car, and help keep your attention on the roads around Tucson.

  • Tucson drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player.
  • Tucson drivers who are 20 to 29 are more distracted by passengers in the car, including small children.
  • Those over age 65 tend to be more distracted by objects or events that are outside of the vehicle.

Other factors like fatigue, stress and lack of sleep make it harder to pay attention to driving – no matter what age we are. It is always better to pull over and take a quick nap than risk falling asleep at the wheel. Tucson drivers are also distracted by thinking about relationships, family issues, money and bills. So what can Tucson drivers do to manage these distractions? Well, the first thing is to eliminate as many as we can.

If you really think you have to shave, change your clothes or put on make-up while driving in Tucson – you're wrong. Just start getting ready earlier so you have enough time to finish those things before you drive around Tucson.

The professional here at Advantage Auto Repair & Transmisson wand you to remember that driving is probably the most dangerous thing you'll do all day – so don't make it any worse. Use these tips to keep you and your loved ones safer behind the wheel in Tucson.

Advantage Auto Repair & Transmisson
3155 N. Stone Ave.
Tucson, AZ 85705
520.807.5555
http://www.advantage-autorepair.com


What Tucson Customers like About Us at Advantage Auto Repair & Transmisson

Posted: Aug 29, 2016

A big part of the service we provide at Advantage Auto Repair & Transmisson for our Tucson customers is education. We want you to feel confident with your service decisions.

And we're always open to questions from our valued Tucson area customers. Even though we try to be proactive in our Advantage Auto Repair & Transmisson automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.

We've found our Tucson customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Advantage Auto Repair & Transmisson is not just pulling them out of the air.

We know that people in Tucson live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Advantage Auto Repair & Transmisson service process is checking the vehicle manufacture's schedule to make sure we don't overlook service.

We hope AZ drivers appreciate their courtesy inspection when they come into our Tucson facility for service. If we find something unexpected, it's good to know, and if we don't find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at Advantage Auto Repair & Transmisson. We want to run a professional and friendly Tucson automotive service operation. If we do, you'll keep coming back and recommend us to your friends.

Give us a call at 520.807.5555.

Advantage Auto Repair & Transmisson
3155 N. Stone Ave.
Tucson, AZ 85705
520.807.5555
http://www.advantage-autorepair.com


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