Advantage Auto Repair

Code of Ethics

• To perform high quality repair service at a fair and just price
• To have a sense of personal obligation to each customer
• To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
• To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle's manufacturer.
• To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
• To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution
• To insure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
• To notify the customer if appointments or completion promises cannot be kept.